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Owner / Investor Frequenty Asked Questions

  • Q: Can I make the tenant pay for repairs?

    A: The Landlord is responsible for all repairs that are caused by normal wear and tear. If the repairs are necessary because of the Tenants’ negligence or action, then the tenant will be responsible and will be required to pay for them.
  • Q: Do I have to appear in the eviction hearing?

    A: No. Superior Realty is able to represent the Owner in the eviction hearing under county justice court rules.
  • Q: Do you do a move-in walk through with the tenant before they move in the home?

    A: Yes. We prepare an Inventory and Condition Report showing the condition of the property when the tenant accepts it for occupancy. 
  • Q: Do you qualify tenants before leasing?

    A: Yes, we do. Each tenant and all occupants the age of 18 or older have to complete an application. The application fee if $40 per person. We use the Collin County Association of Realtors to obtain copies of the credit reports, tenant history, eviction history and criminal and sex offender background checks. Tenants who do not meet our guidelines will not be approved. The Owner has an opportunity to review the tenants’ reports to make the final decision on renting.
  • Q: Does your company handle the repairs?

    A: The property management company will arrange the repairs based on a prior written approval from the Owner. There is an exception to this in the event of an emergency, such as water leak or storm damage. We advise the Owner to keep a home warranty policy on the property to minimize the repair costs.
  • Q: How do I get any money the tenant owes me?

    A: Any rent owed can come from the security deposit. If more is owed, Superior Realty will file an Abstract of Judgment against the Tenants. This will remain on their public record for 10 years and can be renewed for another 10 years.
  • Q: How soon do I receive the rent?

    A: Once the tenant has paid the rent and the funds are available, they will be distributed to the owner of the property.  Superior Realty uses Chase QuickPay to transfer funds electronically and a monthly report is scanned and emailed to the owner. If Chase QuickPay is not an available method of payment for the Owner, then a check will be mailed to the owner’s address.
  • Q: If the eviction judgment is granted, what happens then?

    A: Five business days after the eviction judgment is granted, a Writ of Possession may be obtained to have the constable remove the tenant from the premises.
  • Q: What happens if the Tenants do not pay the rent?

    A: Superior Realty applies pressure to get the rent paid by the Tenant. The steps we follow include posting a late notice inside the front door, posting a notice that the occupancy is terminated, and filing for an eviction suit. We do not allow the tenant to be more than ten days late before filing an eviction.
  • Q: What inspections to you do?

    A: During the first three month of the occupancy, a monthly visit is made to the premises to see what level of housekeeping is done in the home and to verify occupants, if pets are present, and if any repairs or painting have been made to the property.
  • Q: Who collects the rent?

    A: The Property Manager collects the rent from the tenants. Five days before the rent is due, the management company website will automatically email a rent invoice to the Tenant. The tenant must pay the rent by 12:00 midnight to avoid late fees. There is an initial late fee of $50 on the 4th day, and the daily late fee after that point is $10-$20 per day. Each day the tenant is late, a late fee invoice for the late charge is emailed to the tenant.

Superior Realty, LLC.

P. O. Box 1475
Frisco, TX 75034

Toll Free: 800.984.2990
Phone: 972-333-5270
Fax: 214.291.2516
Email: brian.patrick@att.net

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Superior Realty, LLC.

1195 Red Hawk Drive,
Frisco, TX 75033

Phone: 972-333-5270
Fax: 214.291.2516
Email: brian.patrick@att.net